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dealer program

Thank you for your interest in our products and our company.  Pac ‘n Go REC provides innovative products which expand training opportunities in all dog training venues.  We emphasis safe and reliable training of dogs.

DEALER POLICIES 

General Requirements

• The Company must maintain a positive credit standing during the entire business relationship.

• The Company must have a retail business license.

• The Company must purchase in minimum order dollars and have total purchase dollars per calendar year appropriate to their Dealer Tier

  • Tier 1   $5,000.00 minimum order amount and $25,000.00 annual purchases

  • Tier 2   $2,500.00 minimum order amount and $10,000.00 annual purchases

  • Tier 3   $1,000.00 minimum order amount and $5,000.00 annual purchases

Method of Payment

• Check, money order, wire transfer, credit card (Visa, MC, Discover, AMEX)

• Credit Terms

• If credit has been approved, you will be notified of the credit limit established for your account

  • Open invoices must be paid within 15 days of date of issue

  • Pending shipments will be placed on “Credit Hold” for past due invoices or over limit

  • Past due invoices are subject to finance charges of 1.5%

 Shipping

• Most shipments can be made within 1 – 2 business days  (if additional time is required, the Company will be notified.

• UPS Ground and USPS are the standard shipping methods.  We will do our best to honor requests for alternative shipping methods.

• UPS and USPS shipments will be charged at actual cost and added to the invoice

• Truck shipments must be arranged by the Company and terms are FOB Origin

Price Changes

• MSRP, MAP and dealer pricing will be formally reviewed and changes communicated yearly (September)

• Any price changes are effective the following January 1^st

 Warranty

• Pac ‘n Go REC products are warranted to be free of defects in material, manufacture and workmanship and will be replaced if normal use discloses any such defect. This warranty will remain in effect for one (1) year from date of purchase. Normal wear, industrial use, and/or damage due to abuse, misuse and/or neglect are not covered under this warranty.

Product Returns

• Products with a manufacturers defect may be returned for replacement of the same or like item.

• Due to the nature of our products, any product showing signs of use is not returnable or refundable.

• All product being returned requires a Return Authorization Number which can be obtained by calling Customer Service at (224) 588-2498.

• Return Authorization Numbers must be requested within 48 hours from the time the product was accepted by the customer.

• Return Authorization numbers are valid for 14 days.

• We will not accept returns without a valid Return Authorization Number. Unauthorized packages will be refused and returned to the sender. Customers will be responsible for all associated shipping and handling charges.

For more information please contact us - call (224) 588-2498 or email.

©2007 Pac 'n Go Recreational Equipment Co., Inc.  All rights reserved.