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return policy
  • Products with a manufacturers defect may be returned for replacement of the same or like item. Refer to our Guarantee/Warranty.
  • Any unused product which does not meet our 100% customer satisfaction guarantee may be returned per our Guarantee/Warranty.
  • Due to the nature of our products, any product showing signs of use is not returnable or refundable.
  • All product being returned requires a Return Authorization Number which can be obtained by calling Customer Service at (224) 588-2498.
  • Return Authorization Numbers must be requested within 48 hours from the time the product was accepted by the customer.
  • Return Authorization numbers are valid for 14 days.
  • We will not accept returns without a valid Return Authorization Number. Unauthorized packages will be refused and returned to the sender. Customers will be responsible for all associated shipping and handling charges.
     
 

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